Regions and roll-outs
Where are NAIKO machines made?+
Every machine is engineered, built and tested in Germany. Beverages are produced in Germany for Europe, with co-packing partners in the United States, Australia and the United Arab Emirates.
Which regions do you serve?+
Germany, Austria and Switzerland directly, the rest of Europe and the UK, and North America, the Middle East and Australia through our partners. Tell us your region in the enquiry form and we will point you to the right contact.
How does a multi-location roll-out work?+
Every location gets the same setup, the same drinks and the same service, coordinated by one contact at NAIKO. Beverages come from the production region closest to you, so a roll-out across countries does not depend on shipments from Bavaria.
Setup and service
How long does setup take?+
Under an hour. The machine arrives ready to pour; your team connects the Bag-in-Box, water and, depending on the model, power. The Mono Tap needs no electricity at all.
What does the service include?+
Service is part of your drink programme. We keep the system running and your NAIKO contact arranges support when something needs attention.
How do I reorder drinks?+
Reorders run through your NAIKO contact, on a schedule that matches your volume. The website is for new enquiries only.
The drinks
What is nitro cold brew coffee?+
Cold brew coffee aerated with ambient air as it pours. The result is a smooth, creamy, velvety texture and a cascading head of tiny bubbles. It tastes naturally sweet with low acidity and bitterness, and can be enjoyed without sugar or milk.
Can I serve drinks other than coffee?+
Yes. Beyond nitro cold brew, NAIKO systems serve iced tea, espresso martinis and other cocktails. We produce the cold brew, tea and cocktail bases ourselves: in Germany for Europe, with co-packing partners in the US, Australia and the UAE.
How much drink does one Bag-in-Box make?+
One litre of concentrate makes around 25 litres of drink, so a 2-litre Bag-in-Box makes around 50 litres. Cocktail bases come pre-batched in 10-litre Bag-in-Box and are poured as they are.
The machine
Do NAIKO machines need a gas cylinder?+
No. NAIKO machines aerate the drink with ambient air as it pours. There is nothing to buy, transport, store or swap, and no compressor.
How fast does a machine serve a drink?+
In seconds. The drink is pre-batched or mixed on the fly, aerated in the tap and poured. A full round of espresso martinis takes less time than shaking one.
Do I need barista or bartender skills?+
No. Drinks are pre-batched in Bag-in-Box, so anyone on your team can serve a consistent, premium drink from day one. No measuring, no shaking, no specialist training.